Frequently Asked Questions

How can I contact St. Louis Genealogical Society Store?

You can call us on Tuesday, Thursday, or Saturday from 9 a.m. to noon at (314) 647-8547 or email us at office@stlgs.org.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensure the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

You will receive an email(s) indicating your purchase. Save the email as proof of purchase.

How are products delivered to me?

You will receive your product by the United States Postal Service or you will be enrolled in a class or event.

What is your refund or exchange policy?

Please contact the society office at 314-647-8547 regarding any product returns or refunds.

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